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Customer Reviews

What Our Clients Say

Don't Just Take Our Word For It!

Tanya J.

★★★★★

Great service and didn’t have to wait forever for service to be performed.

Katherine H.

★★★★★

Great job installing the water line for our fridge.

Mr. & Mrs. C.

★★★★★

Excellent Customer Service. Responded right away on a Saturday afternoon from an online request for a quote as it wasn't an emergency. Got me set up on the schedule that worked best with my schedule. I was a bit shocked at the estimate on arrival and we discussed and modified :-) Great response there and even added extra items on and they said no problem. Yes, I am here to say that I know the reputation is "they cost too much" and I would say maybe might be higher and they have never let me down in response to my needs or confidence in the service.

Olivia H.

★★★★★

We are very pleased with Gold Seal's service; Robert was extremely efficient and very pleasant.

Roger F.

★★★★★

Great job!

★★★★★

Extremely personable, considerate, and the job was finished in a timely manner. Thank you.

Shira A.

★★★★★

They were great, speedy, and handled everything in a timely manner. Thanks so much. You guys will always be my first choice.

Ron C.

★★★★★

The sink installation was very professional and answered all our questions. We needed it done right away and they came out the same day we called. Will use them again as we are very satisfied. Thank you for your hard work

Lauren N.

★★★★★

Benjamin Gunning was prompt, professional, and overall a pleasant plumber to fix my issues. He was friendly, and communicative and answered any questions that I had. Definitely would recommend Gold Seal Plumbing if you are in need of a job to fix. Be sure to look online for some coupons, it is a steep price but with plumbing jobs- the high price tag is to be expected, unfortunately.

Edward H.

★★★★★

Good crew, nice work, thanks...

Karen W.

★★★★★

Randy and Joe quickly diagnosed the cause of the severe water hammer in our system. They replaced the necessary part and were able to answer a question I had the next day regarding water pressure. Gold Seal is an excellent choice for your plumbing needs in the Spokane area.

Linda & Mike M.

★★★★★

We had a mysterious water sound (which unfortunately disappeared before he got there) and a toilet that didn't flush properly. Luis immediately told us how to deal with the toilet, which can't be fixed, and did his best to figure out our other problem. He was helpful, cheerful, and explained things very clearly.

Brigid H.

★★★★★

Jake and Kelly are awesome! Very professional, the work was completed in a timely manner, they showed much respect for our new house - and Jake never stops smiling!!!! We will always use Gold Seal. Thank you, Jake and Kelly!

Kent R.

★★★★★

I had a leak that manifested in a basement ceiling. With minimal damage, they identified the source as the toilet in an upstairs bath. They repaired the leak. They were quick, competent, and professional.

Julie M.

★★★★★

Incredible service and Brandon M. was an outstanding plumber! He helped us with an emergency plumbing issue with our mainline pipes which put our only bathroom out of commission. He was incredibly kind and professional, and thanks to him we avoided having to get a hotel room for the night! I highly, HIGHLY recommend!

Charlotte N.

★★★★★

Gold Seal is always responsive, efficient, and effective. They do the job and try to do it well.

Rita A.

★★★★★

Steve and Marcus were great, explained everything and went over pricing first. They also answered my questions on other items I might want done and gave me quotes.

Darrel L.

★★★★★

Scott and Kelly were excellent.--very courteous, patient, competent, and humorous. They attended to our needs with honest, straightforward, and professional expertise.

Natasha P.

★★★★★

Steven came in to look at an overflow issue we were having. Once we determine it was just a septic issue and not a clog issue, we had him look into our tub issue. The stopper was not working at all. He provided several solutions for us and was able to fix it the same day. He was very professional and proficient with the work. Super friendly, this was our second time using Gold Seal plumbing. Definitely will be using them again.

Steven S.

★★★★★

On time, very professional, courteous and explained all that needed to be done.

Gary B.

★★★★★

Joe installed a new bathroom sink and faucet. Joe was very professional, knowledgeable, and courteous. He explained to us exactly what was needed and why. The job went very smoothly and we are very pleased. We have used Gold Seal in the past and will continue to use Gold Seal in the future when we are in need of a plumber. We will recommend Gold Seal to others. Thank you, Joe.

Timothy P.

★★★★★

On-time, knowledgeable professional service.

Rick S.

★★★★★

Gold Seal Plumbing has given us good service through the years. Recently, Robert helped us with two problems in the last couple of weeks. The first was a leaky pipe that was flooding the basement. Robert came over as quickly as possible, on a Sunday, and fixed the problem quickly. Robert and Denham came today and replaced the intake valve to the house. They arrived on time and did the job quickly and well.

Bryce B.

★★★★★

Fantastic response time from Gold Seal. They came out as quickly as they could after we called. Robert and Denham were top-notch! Very kind and informative as they talked me through what was going on and the different options I had for repair. Would highly recommend and plan on coming back to Gold Seal for any/all of my future issues.

Lyvia H.

★★★★

Matt just checked a leak that I once had from my tub. No leak detected when tested.

Erin E.

★★★★★

I was fortunate in that I got a same-day visit from a plumber. The visit is free for the quote and work is done during the visit. Luis was professional yet friendly. He was knowledgeable on issues with my older home and put thought and energy into helping to solve the problem. That included collaboration with coworkers and the parts supplier. I had a wonderful experience and will use Gold Seal for future plumbing needs.

Sara S.

★★★★

We've used Gold Seal a few times. Always friendly, professional service. The price was double what the local plumber quoted, but it's always done right the first time.

Gary M.

★★★★★

They also seated the new sink in the bathroom as well as installing the new faucet. On their last trip, they installed a new kitchen faucet and replaced the garbage disposal. They also fixed an outside leaky faucet this trip and on the last trip replaced the drain float for the basement toilet. They did a good job and would very much recommend them.

Calvin K.

★★★★★

Again this company was amazing. I was having issues with my disposal. It was an easy fix and they could have charged me but they didn't. This kindness is hard to find and why they will always be my go to plumbers.

Brenda E.

★★★★★

The original plan we mapped out turned out to not be feasible due to unanticipated strict space limitations. Elis came up with a plan B on the spot, secured all the new resources/equipment, and was still able to complete the job the same day. Super personable and communicative. We'll only work with Gold Seal thanks to Elis and this great experience. Exceeded expectations.

Christopher M.

★★★★★

Ben’s the best! Seriously. We have dealt with so many bad people during this experience and he has been the best to deal with. Knowledgeable, funny, sincere. We will continue to request him. Randy was great too. Good student.

Scott P.

★★★★★

Ron and Oliver did a great job.

Shawn F.

★★★★★

Justin did a great job, answered a ton of questions and finished the job quick. Everything works better than before, great guy and great service.

Pat A.

★★★★★

Joe replaced the old valves with quarter turn valves as well as installing new faucets and drains in two bathrooms. He was very polite and did a fabulous job. Will definitely use this company for any future jobs. Thanks Joe for a great job.

Mike W.

★★★★★

Bobby, Mikayla and Ebony were great! Knowledgeable, respectful, willing to help, listened well, well trained, very easy to trust and wonderful attitudes that doesn't happen much these days.

Weny Y.

★★★★★

I figured out my refrigerator connected pipe didn’t have any water coming out. I called Gold Seal to fix the faucet. In 2 hours, I was so glad that two pro guys showed up to my door. They very quickly figured out the problem and fixed it for me. Elis also help us cut the baseboard and set my new refrigerator fit my refrigerator space. Really appreciate their fast and professional service.

Wanda C.

★★★★★

My experience with Luis T and Gold Seal Plumbing was excellent! From my first contact with Brian on a Saturday morning, I was not expecting such a fast and prompt response. Luis quickly determined the problem that was causing my water not to completely shut off from the inside and immediately went to work contacting the City to come out and shut off the water to the house so that he could do his work. The City was out in less than a half hour and Luis completed all of his work within an hour. He explained all of the options I had available and what was covered by each. He was friendly, extremely fast and very professional. I would not hesitate to use Gold Seal Plumbing in the future. Thank you to Luis, Brian and the guy from the City for all of their help on a Saturday morning!

Kirk B.

★★★★★

Very impressive, called for a toilet flange replacement and were scheduled for the next day, with a call if they could actually come out the same day. They showed up when they said they would. Shawn was awesome to work with and very professional. Would definitely use this company again.

Kirsten S.

★★★★★

Brandon, Josiah, and Mikayla were an absolute pleasure to work with. They went way above and beyond and made life customers out of me. I had to reschedule my appointment and Mikayla remembered my name and reassured me that it was no problem at all. When Brandon and Josiah came, they were extremely kind, and professional, and even went out of their way to help me with ideas on how to update my other bathroom. I had mentioned house projects and talked about how I needed to get my front porch done too. They didn’t have to, but they gave me a few ideas on that as well. They taught me how to properly care for my plumbing to avoid issues in the future. I never felt rushed or that they just needed to collect the check. I am crazy impressed and thankful for these three!

Anton H.

★★★★★

Great experience working with Bobby and the Gold Seal team! Pricing was fair/competitive and the installation was very thorough and professional. We've worked with Bobby and Gold Seal in the past and won't hesitate to engage them again.

Mark W.

★★★★★

This company was great to work with. Elis and Denham did a great job installing new pipe fittings for a double sink vanity. These men were on time and came ready to work. Elis even helped to save us money on this plumbing job, which I’m so thankful for. I highly recommend this company.

Todd I.

★★★★★

Great job. They took the time to explain everything and they did above and beyond what I expected. Left no mess and made sure all was working and not leaking.

Isira W.

★★★★★

Robert and Kelly did a great job! Robert was able to identify and fix the problem with our leaky toilet in no time at all. We are very pleased with the great customer service and professionalism that they both provided. We are very pleased and would highly recommend .

Maureen B.

★★★★★

Justin was very efficient and completed a job that ended up more involved than originally anticipated. He explained the situation well and had an upbeat attitude. Very professional!

Sarah K.

★★★★★

They came out and replaced a leaky faucet in a very timely manner! They were very professional and nice to work with. I am very pleased.

Carl L.

★★★★★

Good service. Good people.

Martin E.

★★★★★

Did a great job. Work was complete within 24 hours of first call. Front office and techs were easy to work with. They will definitely get my repeat business.

Kathleen P.

★★★★★

Ben and his helper arrived the same day I called for help after a 3-day weekend and on time. They were not only helpful, polite, and efficient. Ben was informative and gave me suggestions on solving my hard water problem over the long term. They were very pleasant and I enjoyed working with them. I highly recommend this company because of these men who took great care of business for me today.

Sue H.

★★★★★

Gold Seal was quick to respond to service our issues. Travis was polite, friendly, efficient and informative about the issues. I would definitely recommend Gold Seal Plumbing to anyone with plumbing issues.

Brandi

★★★★★

Wonderful service. Both the quote process and actual work were completed professionally and quickly. Steve was very pleasant and did very nice work. He explained any issues and was very upfront regarding pricing for potential issues. (I have an old house and it was an old toilet so didn’t know what the flange might look like.) Luckily, everything looked fine and he was able to get the install done without issues. Would definitely recommend and will use them again if needed.

K.M.

★★★★★

Technician Travis was professional, repaired the problem quickly and had great customer service skills.

Tony A.

★★★★★

Very professional and knowledgeable! Thank you!!

Diane B.

★★★★★

They knew how to fix the leak and repaired it quickly with minimal mess. So pleased! No more water damage.

William S.

★★★★★

We had damage to an outside water spigot. Your guys arrived, reviewed the problem, and in about 15 minutes after we turned off the water the issue was fixed. Great service!

Deb H.

★★★★★

The office receptionist, Cristy, was helpful and scheduled me quickly and efficiently. The two plumbers, Steve & Denham, were right on time, pleasant, knowledgeable and did a great job. Thank you!!

Heidi C.

★★★★★

Travis & Oliver came out and started an estimate on a walk in shower & bidets. They were very helpful, personable, and professional. I trust the Gold Seal Plumbing brand & am a customer for life. Thank you.

Margie R.

★★★★★

Arrived on time, very courteous and efficient. Answered questions I had without hesitation. Will use Jake again.

Scott Q.

★★★★★

Did the work the same day I called. Showed up on time. I liked the way the technician explained his process.

Errika J.

★★★★★

Gold Seal Plumbing is professional and reasonably priced. Their office was responsive and scheduled me right away. The professionals sent out were fair and honest. Their work was done in a timely fashion as well. Definitely recommended for your plumbing needs

Lynda M.

★★★★★

Shawn came to give us a quote. It was not going to work for us, but Shawn was very professional and helpful. I would recommend their customer service, for sure.

Katie S.

★★★★★

Daryl and Ben were awesome! They arrived quickly, were professional and had my issue fixed within minutes. Thank you!

Ruth A.

★★★★★

On time, clean appearance, knowledgeable, quick, thorough work. Left the worksite clean. Thank you.

Amina W.

★★★★★

I really enjoyed having Ben come and help me with my plumbing needs. He was kind and understanding. He listened to me and really tried to make sure the job was done to satisfaction. Thank you Ben.

Azari L.

★★★★★

I left a hose hooked up to the house over the winter. and it caused a faucet to split. I also had a very old toilet replaced. He was on time and rather fast at doing the jobs. It is great having things in working order again.

Sheila K.

★★★★★

Very courteous and helpful people. Thank you.

Deb H.

★★★★★

The office receptionist was helpful and scheduled me quickly and efficiently. The two plumbers were right on time, pleasant, knowledgeable and did a great job. Thank you!!

Patricia M.

★★★★★

Jake arrived on time, and immediately took care of the frost-proof faucet replacement. The replacement was accomplished with minimum fuss, and Jake took the time to check on previous plumbing repairs to ensure they were still perfect - they were! I recommend Gold Seal Plumbing and Jake's work to all my friends and neighbors.

April A.

★★★★

They did an amazing job installing a dishwasher and a new gas stove.

MrMCarpe

★★★★★

I had an great experience with this company when I needed it. From the moment I called for service through the inspection and installation of a new water heater, this company is excellent and the service from Jake was outstanding.

Colleen B.

★★★★★

Jake was polite, professional and his work was impeccable. He was neat and cleaned up after his work was finished. And I wish every repair person I have come to my home could take lessons from Jake. Thank you Gold Seal for hiring the best.

Fiona G.

★★★★★

Robert was very professional and clearly communicated cost and needed fix. The job was completed excellently!

Abigail U.

★★★★★

When I called, there were pipes under my sink that were leaking. Upon further look, they realized one pipe was completely disconnected. They repaired that, and zip-tied a tube for my dishwasher up and out of the way. It was wonderful. Complete in just a few minutes. Very happy with the job they did.

Jensyn B.

★★★★★

John and Jamison were absolutely great! Five stars

Richard C.

★★★★★

Came out after hours and fixed leak so we would have hot water for the weekend.

Megan M.

★★★★★

Bobby and Randy were such a pleasure to have in our home performing the repairs we needed. With no pressure on us on his part, Bobby quoted us several options for services that could be performed, related costs, and offering alternatives. A totally objective and friendly experience. This is the second time we have used Gold Seal Plumbing and will definitely call them again when the need arises.

David H.

★★★★★

Knowledgeable and professional servicemen. Will definitely use again.

Justyn C.

★★★★★

Gold Seal helped us with our tankless water heater, which stopped working after about 3 years of use. We called several other companies, most of which said they didn't have the experience or parts to even attempt to fix it. Ben at Gold Seal came out with an apprentice and was crystal clear about what the problem was and what our options were. Ben even came back out on his own time when an issue popped up after his previous visit. After several hiccups with the warranty, Ben spoke to a supervisor and found a new unit to replace our broken one (which was cheaper than getting new parts and repairing the current one). Though it was more than we had planned to pay, Ben worked hard to get us the best deal and installed the new unit quickly. Their reception/dispatch always calls to give you a heads up when the techs are on the way and someone always answers the phone. We can't sing enough praise to Ben for getting a new unit installed promptly. Two weeks without hot water isn't enjoyable!

Bonnie C.

★★★★★

Great service! Very professional and efficient

Toriayn C.

★★★★★

Benjamin was amazing! He went above and beyond to help us get a new water heater!

Trina D.

★★★★★

Daryl and his apprentice came by to give us a free quote on a water softener option. They were extremely friendly and Daryl gave us 3 options of price points and saved us $700 on the extremely large water softener we already bought. We returned it to the hardware store and will be getting Gold Seal to attend to our needs! Great business from everyone involved!

Don V.

★★★★★

Scott and Kelly were great - I will definitely use Gold Seal in the future!

Greg Y.

★★★★★

Called to come look at my hot water heater that wasn't fully heating. Sent a team in an hour. Amazing speed. The whole thing would have been done in one day if not for a prior commitment. Came the next day and got everything cleaned out and replaced. Great guys. Went above and beyond expectations, and were happy to answer any questions. Will definitely call them for all my plumbing needs.

Michael S.

★★★★★

David showed up and installed the whole home water filter and softening system. He was quick, efficient, reliable, professional and did some quality work. Coming from an ex-plumber, his installation was clean and looked really nice when it was finished! Nice work! Would recommend them again.

Marigoulamou

★★★★★

Excellent workmanship. Very responsive and understood our needs. If I need plumbing again, Gold Seal exceeded our expectations. Most importantly, Jake exceeded our expectations.

K.W.

★★★★★

We love Gold Seal. They did a fast, efficient, clean job. We will always use them.

Nicole N.

★★★★★

We had an emergency job on a Sunday before heading out of town. They answered and looked at our issues. Yes, issues. Scheduled for them to do a hot jet to clean out our line for Friday when we were back. They showed up first thing and took care of the clogged pipes. Got us all fixed up while I was hovering around, sorry guys, and left us with a video. Thank goodness! We now know how to take the right care with our new house and this shouldn't happen again. Will forever be a Gold Seal customer. Highly recommend them!

Kevin C.

★★★★★

Gold Seal was professional and extremely knowledgeable. Fixed my leak in minutes.

David K.

★★★★★

Great service, on-time, good price to have an earthquake strap put on the water heater.

Bruce B.

★★★★★

The water in our house suddenly stopped working completely. The problem was diagnosed and fixed in short order. Well Done!

Dennis R.

★★★★★

Excellent personnel

Doug P.

★★★★★

The entire experience was incredible! I made 1 phone call, and a very professional and kind person answered the phone and informed me that they could have someone come and fix my problem within 30 minutes. AMAZING!! Steven and Josiah arrived in 20 minutes. Very professional and highly knowledgeable. They quoted me a great price and backed it up with speed and skill. They fixed the problem quickly and efficiently. When they finished, they picked up and cleaned up the little mess left. Prior to leaving, they answered all of my questions and showed genuine kindness. Thank you Gold Seal Plumbing!!

Malika O.

★★★★★

Joe was great, honest, and knowledgeable. Thanks!

Jess Z.

★★★★★

I really appreciate him helping me find the shut-off valve for the house (if I am even saying it right) while he was on his way to another job. My shower was not turning off and was constantly splurging water. He said it was going to be a bit before he got here. Although I tried to DIY stuff myself, I'm pretty sure I messed up somewhere. I know I'm no plumber but I appreciate this plumber very much for taking his time to fix my problem. Thank you very much Brian for helping my family and for your time!

Pete S.

★★★★★

Great service, very helpful. 10/10, would call again.

Powerproplayer

★★★★

Happy with the new tankless water heater!

Eugene St.G.

★★★★★

Ben was very professional and friendly throughout the replacement of the hot water heater. Work was conducted efficiently and was very aware of the cleanliness of the house. Very satisfied with the work completed....Thank you!

Lisa B.

★★★★★

Marcus & Robert did an excellent job getting us taken care of. We had misc projects indoors and outside. And we love the drain cleaner they sold us...!

Larry L.

★★★★★

Good job, quick service.

Kerry K.

★★★★★

Jake B. described what my options were after diagnosing what was wrong with my water heater. He was very thorough with each option and the overall cost each option would be. Needing a replacement, he replaced my tank very quickly on the day of the call. Thanks for the great professional service.

Teresa J.

★★★★★

I will continue to use this company on all my homes & refer to my clients that are buying or selling a home! Both Ben & Justin were wonderful & friendly with an overexcited puppy!