Customer Reviews
What Our Clients Say
Don't Just Take Our Word For It!
Renee D.
★★★★
The 2 that came out were very polite and efficient. They did the job very well. It was the outdoor water faucets and they both had to be done from the inside walls. Holes had to be made but they have an access panel that had to be installed and that was done very neatly. They were pricey but everything is these days. Thank you for the repairs. The 4 star survey is for the price not the work.
Jimmy R.
★★★★★
Got to the job, very professional and knowledgeable. I would highly recommend to anyone you know.
Dru P.
★★★★★
David is very courteous, professional, and caring. Takes care of business but is still very personable. I definitely will use Gold Star Plumbing from now on and will ask for David to be sent out for all my plumbing needs.
Pete T.
★★★★★
Two great plumbers showed up the day after I called. Smart men. A journeyman and apprentice. They worked hard, were professional and meticulous.
Sandy F.
★★★★★
The plumber was very professional and worked at the job until completed, way into the night.
Don C.
★★★★★
Ben & Stan, the plumbers who performed the repairs, arrived on time, they looked & acted very professional at all times. They explained what repairs needed to be done & surprisingly completed the repairs within an hour. There was no mess when they left. I was very pleased with the service provided & will call Gold Seal again.
Keith R.
★★★★★
Ron and Ben were great to work with! I appreciated that Ron answered all of our questions in a professional and polite manner. They were clean while working, fast and efficient. We are very glad to be back in action in our new home.
Heather B.
★★★★★
Professional, friendly, timely, good communication, willing and able to answer questions and provide explanations.
James M.
★★★★★
Gold Seal Plumbing was great to work with. They were very responsive and friendly. They were able to give me an estimate and then do the work right then when I agreed to the work. I have used them before and they are always easy to work with and professional.
Andrea M.
★★★★★
Got new water heater - They were on time, efficient and explained things/options. Recommend and would use again.
Amy R.
★★★★★
We have used this company in a previous home and are using them again with our current home. We had a whole house water metering valve installed and new frost-proof spigots to help ensure we never have any flooding issues from freezing weather. Always helpful, quick to make appointments for service, polite professional workmen, and stellar workmanship. We would definitely recommend them for any plumbing issues.
M KW
★★★★
Jesse Madden was professional, friendly, knowledgeable, and efficient draining the water tank & demonstrated how I can do it in the future. Very happy to work with Gold Seal again.
Patty L.
★★★★★
I had a new faucet installed in my bathroom. They did an excellent job, were very quick and efficient.
Sean G.
★★★★★
We have used Gold Seal twice and both times the gentlemen responding were on time and professional. They were quick to identify and fix the issues and laid out multiple options for us. We will use them again.
Shirley P.
★★★★★
Brandon was professional and also understood my situation and saved me money by telling me to buy the filter flusher myself and he would order the filter. And come out and flush the tankless water heater filter and I only would have to pay for that. It was refreshing to have someone with a caring heart.
June P.
★★★★★
Steve was very responsive and professional. He did an excellent job on fixing the emergency plumbing issue that we had late at night.
PJ R.
★★★★★
GSP saved us a ton of money and frustration. The tech came by to evaluate our project and showed us that it was actually an easy DIY project! We had been anxious about doing it ourselves, but he walked us through it. We will save him for when we have a repair or something needing expertise! The customer service was excellent. We were impressed with his knowledge, professionalism and honesty. Thank you for NOT taking us to the cleaners. When we really do need the pros, we will call you again!
Update: we have since done the work that the Gold Seal guy recommended we do ourselves and it was easy. We spent the whole time feeling grateful for the money he’d saved us.
Cynthia H.
★★★★★
Great job! They responded immediately and completed the job the next day. The guys were professional, clean, polite, efficient, and did great work. ⭐️⭐️
Kiley K.
★★★★★
Arrived when they said they would and explained the issues we were having. Able to fix the issue and provide options for preventing the issue from reoccurring.
Denise L.
★★★★★
I had a great experience with Gold Seal. They were great at communicating and informing me of everything they were doing. I like to know what’s happening every step of the way and they were happy to keep me in the loop as they cleared my main line and my kitchen line. They were also thorough and did not seem rushed. Very happy with the service.
Bill F.
★★★★★
I’ve used Gold Seal on multiple occasions. They have consistently responded promptly, communicated in plain English, and always completed the job for a reasonable price. I won’t go with any other plumbing company!
Mark P.
★★★★
Came, took time to analyze the problem, made suggestions based on what was needed. Not what would cost more and completed the job quickly.
Lanny M.
★★★★★
Matt was very responsive to our needs and solved the issue with our shower in a friendly and professional manner.
Stephen B.
★★★★★
Had Luis Trent out to re-plumb the pipes under our sink. We didn't like the situation we had under there. he did a significant remodel of the PVC pipes under the sink. He's a very talented plumber, does a great job, have had him out before and he is a font of knowledge about plumbing issues. Plan to have him out again soon. I bought the club membership so my visit was discounted and was able to use another coupon too. Well worth it. We like Gold Seal. In our experience, they always do the job right.
Patti Ann R.
★★★★★
Justin did an excellent job. Both visits was immediate, which was pleasantly nice because we had a leak, but we certainly would’ve understoodto have to wait for an opening. Money well worth a good job without worry. Thank you Justin and GOLD SEAL PLUMBING.
Jenna K.
★★★★★
We had a complex problem with our hot water. We had a new water heater installed that didn’t resolve the problem. Gold Seal worked very hard on diagnosing and fixing our problem. They seemed very committed to making things right for us. Will use them every time. Thanks, Jake, Bobby, and Josiah. Updated for 8/16: We've continued to use Gold Seal for all of our plumbing needs and they continue to do a great job. Love their service and will use them every time.
Sasha B.
★★★★★
Scott and Marcus were very nice gentlemen, very communicative and helpful. I would love to refer them to anyone
Tyler C.
★★★★★
Gold Seal was on time, friendly, professional, and shared their knowledge on the subject. Thanks for coming out to diagnose and repair our issue on such a quick notice.
Sherri C.
★★★★★
Steven M and Jamison G were extremely professional, friendly and listened to my questions and concerns. Gold Seal is fortunate to have them representing your company.
Kelly T.
★★★★★
They were eager to help and finished a job quicker than I hoped! Would definitely recommend.
Robert M.
★★★★★
Ben and Stan from Gold Seal Plumbing replaced a broken exterior faucet. They were very professional and diagnosed the problem and replaced the faucet.
Bill H.
★★★★★
The tech that came out was very friendly and went above what he needed to do to make sure everything was done right I would highly recommend Gold Seal Plumbing for all your plumbing needs.
Teresa L.
★★★★★
They were able to repair everything in a timely manner. We're using them at another house that has other issues. Thanks, Gold Seal.
Jeffrey R.
★★★★★
Super fast response on a Saturday which was so appreciated because the issue required all water in the house to be off until a repair was done. The technician was friendly, and professional and quickly resolved the issue.
David F.
★★★★★
Was surprised that after the tech had to wait for the part that we weren’t charged for that time. The tech was also very friendly. Had no problems with moving stuff out of the way and putting it back after installing the filters. Overall very satisfied!
Lisa A.
★★★★★
We had a leaking seal in our toilet and David K. came out and fixed the seal and the wax ring. He was professional and stuck to his quote. He also did an amazing clean up job when he was done!
Pam M.
★★★★★
on time, fast, efficient but a bit pricey. Worth every penny. They changed out some very old shut off valves that were in deperate need of replacing
Kristen C.
★★★★★
Stephen and Jamison were very friendly, courteous, and professional, in our recent replacement of our kitchen faucet. For various reasons, we needed a replacement in a hurry, and they were spot on. Thank you guys for a great job!
Judith A.
★★★★★
Our water heater was not working and Gold Seal responded immediately! Benjamin explained everything to us and efficiently installed a new unit! We were back to work within two hours! Phew!! We were pleasantly surprised with their response and resolution of our problem!! Many thanks for a job well done! We will definitely use Gold Seal Plumbing again!
Dave L.
★★★★★
We use Gold Seal Plumbing because of their efficient and professional service people. We have been very fortunate to have David K. attend to our plumbing needs over the last several years. He always explains what should be done and why, describes options for our consideration, and cares about doing the job with utmost care.
Leah A.
★★★★★
Thank you Steven M. and Jamison G for coming so quickly to fix a leaky water heater and for fixing the dripping pipe and faucet too. Kind and quick.
Mickey G.
★★★★★
David did an amazing job fixing our leak. He was professional, he seemed to take pride in his work. Thank you David for fixing our issue at no charge to us. We appreciate it.
Toriayn C.
★★★★★
Ron was amazing! They went above and beyond to help us get our water heating working!
Bob S.
★★★★★
David was terrific and very knowledgeable and helped isolate a pressure problem with the set point on our booster pump and checked out all our plumbing items as part of the QSC annual check-up. Totally satisfied with his work and professionalism.
Thomas B.
★★★★★
We have lived in multiple different states and even overseas and have never received better quality of service than we receive from Gold Seal Plumbing. They should be your one and only family plumber.
Barbara H.
★★★★
They were quick to respond. They scheduled me promptly. The workers explained everything from start to finish. It was a great experience.
Pete K.
★★★★★
My project was a new kitchen sink/ faucet installation. After showing David K what he had to work with, he devised a plan of attack and took time to explain the process to me. This included having to revise the countertop opening to accommodate the sink I purchased. David is thorough and meticulous with his work, and the area was spotless when he finished.
Katie J.
★★★★★
Ron and Ben are just the best!! They are friendly, pleasant to work with, knowledgeable, and efficient. I appreciate so much the professionalism of Gold Seal such as getting to you quickly and being knowledgeable about the problem at hand right down to the fact they wear booties when they enter your home.
Kerry R.
★★★★★
Steven and his apprentice were great. They installed a remote water shut-off and leak detection system that will be a great asset.
Joseph K.
★★★★★
We had an issue with our plumbing but several other companies we had previously had out couldn’t quite figure it out. We were referred to Gold Seal. I spoke with the manager, Doug, to explain our situation. Doug sent out Ron and his apprentice Ben the next day. Outstanding service all around! Ron was friendly, and respectful and took the time to really hear my concern. He provided many different options to help solve our problem. He needed to remove the drywall in several spaces in our home; he did so with precision and thoughtfulness. He took the time to explain to me how he was able to detect and solve the problems. Ron is hands-down the best of the best and I’ll be sure to ask for him by name for any future needs. Ben, is a man with great humor! He’s a quick learner and really showed attention to detail, collaboration, respect, and thoughtfulness while in our home. I will ALWAYS call Gold Seal in the future. I’m so impressed!
Merv B.
★★★★★
Was out within a few hours of the initial call. Very professional, straightforward, and did the work as agreed upon. Will definitely use them again!!
Tracy H.
★★★★★
Excellent service, fairly priced. Fast, friendly, and professional. I will use them for all my plumbing needs from here on out!
Sara P.
★★★★★
Shawn and Nick were nothing but nice and transparent about what was wrong with my water heater. They tried to fix it but the water heater was over 20 years old and the fix didn’t work. They didn’t try to force me into buying one of their water heaters. They gave me the options that were out there for me to do it myself or to have them do it. In the end, I went with their suggestion of getting their water heater and it was a fantastic decision. They were punctual, friendly, and didn’t mind me watching over their shoulder. Thank you, Shawn and Nick! Five Stars!!
David B.
★★★★★
Justin and his apprentice were knowledgeable and helpful by providing advice and recommending AllKlean for cleaning and restoration.
James W.
★★★★★
David did an excellent job and even took the time to make some minor repairs needed that were not part of the original work. He explained in detail his work and how to maintain the quality of the work done. 5 stars for sure.
Carrole H.
★★★★★
Very fast response to my email. Explained the repairs and cost very clearly. Listened to me. Very courteous and mindful of my home.
T. Fitzgerald
★★★★★
Taylor was professional, thorough, and excellent on time. Knowledgeable and helped assess everything that needed to be done.
Laura B.
★★★★★
The two men working on my sister’s sinks with Ron Schell as the Journeyman Plumber, were professional, polite, respectful, helpful, and friendly. The place is very old and needs much but they understood my sister didn’t have the budget for more. I was impressed by the service.
Karla S.
★★★★★
Steven went above and beyond with his service today. While repairing other pipes in the laundry room, he discovered that there was a problem with the wiring on the water heater, which was installed by another company a few years ago. He went out of his way to repair it in addition to the job he was hired for. He was very respectful and informative and pleasant to work with. The cost was reasonable and I will be calling them for my future plumbing needs and will recommend them to my friends. Thank you!
A D
★★★★★
Joe came out to the worksite! He was clean, professional and well-spoken. Joe got our hot water tank up and running again! Thanks Joe!
Christine P.
★★★★★
My shower/tub overflowed from the drain through the ceiling downstairs. They were able to come out the NEXT DAY and fix it! I was talked through the process, shown what was wrong, and they cleaned up as best they could before leaving. I had price options in an attempt to limit the damage to my bank account and Taylor didn't pressure me on anything. I made my choice and he got to work quickly! Since they were out, I also had a hose bib added to the deck. Once again, the installation was explained and cleaned up before they left. I'm left with a working shower/tub that does NOT drain through the downstairs ceiling and a beautiful new hose bib out back. Thank you, Taylor, for your work!
Michael B.
★★★★★
The hot water heater quit working after 10 years. Gold Seal came out and assessed the situation and had to return to replace the unit the following day. Ron was our tech and did a great job in a timely fashion. Pleased to have a hot shower again.
Ivan C.
★★★★★
Amazing experience every single time I’ve used Gold Seal Plumbing. They installed a brand new water heater and reworked all of the water lines going in and out of it so they’d be out of the way and make it look cleaner. They were very professional and explained everything in detail to make sure you knew what you were paying for.
Martha K.
★★★★★
Gold Seal is always great to work with. They can get someone out quickly whenever we need service. They are always on time, very personable, get the job done, and clean up after themselves. Gold Seal is our go-to plumber!
Janielle H.
★★★★★
Brandon is super knowledgeable, efficient, and honest. Those are the best qualities to have in a plumber.
Elaine S.
★★★★★
From the moment I made the call that was answered by a pleasant human voice, with the promise of a next day appointment, and a plumber (Brandon) that called to say he was on his way, my experience with Gold Seal was stellar.
Kmcgurt23
★★★★
Called Gold Seal for a water pressure evaluation. Benjamin arrives and was very familiar with the neighborhood. He provided info on a solution as well as a quote. Very happy I called, and a good recommendation from my neighbors.
