Customer Reviews
What Our Clients Say
Don't Just Take Our Word For It!
Carlene B.
★★★★
It was a pleasant experience. A great company. A bit steep on the bill. The personnel were awesome.
Thomas C.
★★★★★
I can not say enough about Brandon and Gold Seal Plumbing. They came out, gave us an estimate, and did our drain, water lines, put in our sink, faucet, and dishwasher, with minimal mess. Clean, friendly, and knowledgeable! Helped even where it wasn't required!
Jessica B.
★★★★★
They came out and did multiple fixes, repairs, and replacements on my remodel project. Brandon was amazing to work with. Communicative and thorough!
Zoe H.
★★★★★
Jake and his apprentice arrived on time with all the necessary parts to repair our aging flush mechanisms and fill lines. They were very professional and thorough. Answered our questions before we even asked! I have used Gold Seal for over 30 years and have never been dissatisfied. Thanks for being the best quality plumbing specialists in Spokane.
Stacey H-K.
★★★★★
Benjamin and Brayden are very knowledgeable and efficient. It’s always a pleasure to work with them.
Kelly C.
★★★★★
We are first-time homeowners and could not have chosen a better pick. We noticed that the kitchen sink wasn’t draining as soon as we moved in which was a huge shock considering we had an inspector look over everything. Long story short, we found out that the previous owner had dumped mortar down the sink thus completely blocking the pipes. Thanks to Gold Seal, we now have a completely neat, correctly plumped sink, inspected piping/cleaned out pipes, and a reason to go back to the seller for reimbursement! Excellent service, lovely and polite professionals, and speedy work. 100% worth it, 10/10 - will always call Gold Seal from now on!
Victoria G.
★★★★★
Justin and Jaymin were here on time and were very careful to explain the repair job. They worked efficiently and finished the job in a very short period of time. They communicated well with me as well as between themselves. Their experience in plumbing really shows. I would use Gold Seal again and would recommend the company to other people that I know. It is always a pleasure to work with nice people who are also competent in what they do.
Rory H.
★★★★
The basement drain backed up. I was on a waiting list - weekend. A couple of hours later was notified a service tech was @ 10 minutes away. The tech cleaned out the p-trap without having to snake the drain, saving us a substantial amount of money.
Julie S.
★★★★★
I called Gold Seal and they scheduled me for the next day, but they put me on a wait list for today. They were able to see me today. I needed my water heater replaced. They were able to replace it and it was taken care of in 90 minutes. The two techs were very efficient and courteous.
Kay C.
★★★★★
Excellent service! Very knowledgeable! Great communication about the problem and what it would take to solve the plumbing problem. I would call them again!!
Triple RRR
★★★★★
Excellent, friendly, clean, and fast. I'm updating this original review because we were so pleased with the service provided by Ron and his assistant today. Gold Seal has been to our new residence twice in the past 3 months and I think they are not only fair but also can be relied on to do good work and show up when scheduled. We have done business with them at least 3 times before we moved and never regretted it. I pay the travel fee for them to come up North happily because I know it's worth it. Thanks guys!
Melissa H.
★★★★★
Gold Seal is a great company. We have had a few jobs completed by this company. This time it was our water heater, it had been making noise and the pilot light went out, figuring that it was going on the fritz we had it replaced. They got us on the schedule and were on time and got the job done. They are very professional and hard-working guys. They will always get my business. Thank you for the great service!!
Sherri G.
★★★★★
They have always been professional & quick to respond to my calls. And they stand behind their work. I wouldn't use any other plumbing company.
Steve R.
★★★★★
I appreciated the careful thoughtful work from David, who clearly took care to do the job correctly.
Shannon C.
★★★★★
Showed up on time. They got me in within 2 days and could have got me in sooner but I worked. Very professional very fast. Good experience...I would recommend Gold Seal to anyone.
Kristianne B.
★★★★★
Highly recommend this company! Their customer service reps were very courteous and friendly. They came within the window that was specified and the price was reasonable. The plumber exceeded my expectations, was very knowledgeable, and even explained the bigger issue I was having, which I will call them to fix later. They definitely live up to their Gold Seal name ;)
Lisa A.
★★★★★
They were great—got everything done quickly and right. They were friendly and helpful. I’m very pleased with the service.
Jessie W.
★★★★★
David was on time and his work was above and beyond what I expected. He was courteous and efficient with his time. Even cleaned up his work areas! I will gladly use David and Gold Seal again.
Kathy D.
★★★★★
The gas hot water heater was out. They were here the same day I called. Knowledgeable, professional, and friendly, they answered all my questions and attempted a fix before needing to order a new hot water heater (15 years old). Highly recommend!
Kathy P.
★★★★★
Justin & Jaymin were very friendly, answered all our questions, and did an excellent job.
Rex R.
★★★★★
Ben & Stan were professional and a pleasure to work with. Very knowledgeable and courteous!!!
Janice P.
★★★★★
We had a leak in the master closet where the shutoff valve is. They fixed the problem. Both servicemen were very professional and courteous.
James H.
★★★★★
Gold Seal Plumbing arrived to save my day when hot water heater went out. Ron S. was professional, courteous, and helpful to understand what had happened and what I needed to do in the future. Thank you so much Gold Seal, for the great service!
Sheila V.
★★★★★
I had a deep clog in my kitchen sink and Taylor and Marcus came by early to fix it. They worked super hard and did not give up until clog was cleared. I appreciated their timeliness and knowledge of how to get the job done.
John W.
★★★★★
I had to call Gold Seal on a Sunday after a pipe burst under my house. They quickly sent a master plumber who had all the needed parts on his truck. After he replaced the bad pipe, he also inspected for more problems and fixed another broken faucet, greatly improving our back yard faucet location in the process. Ron was friendly, courteous and a total pro who worked fast and did a great job. Highly recommended.
Alisha L.
★★★★★
They had professionals to my house within 30mins of contacting them and the repair took an hour (would’ve been quicker if the broken pipe wasn’t in a terrible location). Ben & Stan were professional, knowledgeable and efficient. Highly communicative. Great experience overall.
Joseph G.
★★★★★
EXCELLENT SERVICE. ON TIME, CORRECT REPAIR AND REASONABLE PRICE. I WILL NOT CALL ANYONE ELSE IN THE FUTURE.
Jamie B.
★★★★★
They were quick to respond, quick to get to work, quick to fix the problem and got it all up and running for us so we could get back to life. Very easy to work with. Highly recommend.
Debi A.
★★★★★
Very professional knowledge, friendly and smiling attitude with a full explanation of our problem, needs, and technical details about our possible solutions ! Thank you so much … Great Service !!!
Ruth A.
★★★★★
On time, clean appearance, knowledgeable, thorough work. Left the worksite clean. Thank you.
Edward K.
★★★★★
I reached out to this company for gas line leak repair. Within an hour, the technicians show up. Steven not only did an excellent job diagnosing the issue with the leak but also provided such a detailed explanation of the issue. Steven was very professional and personable. I would recommend this company to anyone who needs to any home owners in town.
Martie D.
★★★★★
Steven showed us the types of faucets we could use as a replacement. We picked one and he got right to work putting it in.
Jennifer W.
★★★★★
We had issues with all three of our toilets and they fixed them all quickly and at a reasonable price. They were very professional. I would definitely use them again.
Marla M.
★★★★★
Both Steve and Jamison were pleasant and timely with the work they completed. They explained what needed to be done and why. I will be using them again.
Randy R.
★★★★★
Service was excellent with a quick quote for work within a short period while plumbers inspected the system. Requested two options for replacing 80 gal water heat, one with replacing existing with like size and second with two 50 gal heaters. Went with the first option. While waiting for the replacement heater to arrive, they took the old one out and prepared the area for the new tank. Were very efficient in their install. Both plumber and assistant were very cordial and easy to talk to.
Janine H.
★★★★★
One day that turned into over a week my toilet clogged and wouldn't flush properly. I called this company on behalf of my household but was told the homeowner needed to call so this information I passed along. Help surely arrived faster than expected in the form of a man named Jesse! He was kind, informative, and quick. He was against some adversity but still kept on until he provided some relief. He accomplished quite a challenge and left us with a great experience. Thank you!
Gerald W.
★★★★★
Very professional. Requested David as he had been here before. Did a great job again!
Sandi A.
★★★★★
Awesome service. Fixed the problem in minutes, discovered another problem that needed to be addressed, and gave me a quote for that as well. They were early, courteous, and efficient! Thank you!
Teresa A.
★★★★★
Taylor and Nate were very professional, and would definitely have them in my home again.
Steve C.
★★★★★
If you want a professional job done by top notch people, call Gold Seal. Like all good companies, value comes at a price, but it is well worth it. Journeyman plumber Ron Schell did an excellent job for us.
Gary
★★★★★
I have used Gold Seal several times. They always do quality, professional work. The things they fix stay fixed. I trust them and will call them again for any future plumbing problems.
Paul B-K.
★★★★★
David explained every aspect of the work, and all the options, both spendy and budget. He showed me what I need to know for future changes/upgrades. He did clean, efficient work.
Michelle K.
★★★★★
Steve and Jamison installed 2 backwater flow valves on my drains in the basement. They were both very professional and did an excellent job. I highly recommend them to everyone.
Katie W.
★★★★★
We had a problem in a mobile dog grooming unit, and since it was outside the normal scope of services, they weren’t sure they could help. I appreciated the accurate and open discussion I had with the team from the beginning. They came out for a free consultation and were ultimately able to make the repair that day. I was extremely pleased with the service and professionalism. Will definitely recommend them.
Dave G.
★★★★★
Steven and Jamison did a wonderful job. Gave me options to choose from and made my turnoff valve easier to use in the future. Also helped me seal an outside spigot. They are the best. They deserve a bonus!!! Thanks again
Michael S.
★★★★★
Have had to use them twice now in the last 6 months and both times they were great! Very responsive and professional. Did the job in little time as well.
Helen S.
Highly recommend Gold Seal! Their knowledge of issues and their attention to detail is why we are a returning customer for other items we want to be addressed. Their prices are high, which is similar to other plumbing companies, but the reliability is worth it. They offer a senior discount or military discount. We will always work with a company that offers warranties and discounts.
Chris M.
★★★★
The two people that came to my house were professional, friendly, and knowledgeable. They did a great job.
Bonnee B.
★★★★★
He made it very clear what he considered what we needed to do. Very nice and felt confident in him.
Leslie H.
★★★★★
These guys were fantastic! Prompt, cleaned up after themselves!! Did an all-around excellent job.
Arnold C.
★★★★★
Answered my call immediately by a live person. Appointment made for next day. Excellent communication. The problem was identified and resolved quickly. Excellent service
Kayla S.
★★★★★
Received a quote from David at Gold Seal. He was professional and very helpful! Will definitely be in contact and look forward to their quality service.
Nicholas J.
★★★★★
Was on time, the cost was substantially less than another company and the employee was great.
Erin V.
★★★★★
Called about our shower handle falling off. Gold Seal was out the next day. Fixed quickly. My husband had put it on about 10 years ago and they fixed it well/better than new! No charge either. Feeling blessed to have a business like this in Spokane. Highly recommend them.
T. Fisbeck
★★★★★
I’ve had the pleasure of working with numerous plumbers at Gold Seal! Every single employee is polite and professional. I highly recommend Gold Seal and its outstanding team!
Glen C.
★★★★
They were here in a timely fashion, diagnosed the problem, and got it fixed in about an hour. That's efficient and I appreciate it.
Ken M.
★★★★★
Called Gold Seal after experiencing a lack of hot water and low water pressure. They came out the following day and told me of several options to fix issues. I decided to replace my hot water tank and they were able to replace it on that visit. Also during that visit, they went through my entire plumbing system and troubleshot everything. Gold Seal went above and beyond all my expectations. They were very professional and very reasonable. I don't plan on shopping around for other plumbing vendors.
Brian K.
★★★★★
First class service in every way! Our toilet was stopped up so we called Gold Seal. Receptionist was courteous and professional and the plumber arrived promptly at the pre-arranged time, unclogged the toilet quickly and did not charge us.
Tracy G.
★★★★★
Craig was absolutely amazing when he came to fix our basement clogged pipes! He was early, friendly, patient, understanding, kind, and extremely thorough. He answered my questions with complete knowledge and gave great advice that was easy to comprehend where I have no plumbing experience. A true professional and wonderfully delightful person! Thank you!!!
Emily K.
★★★★★
They were very quick to fix the problem and help improve the disorganization of lines under our kitchen sink. They adjusted the temperature on our hot water heater as well and noticed the ventilation was done incorrectly, causing a possible CO2 leak. They repaired this immediately, out of the goodness of their hearts, with no charge to us.
Michelle M.
★★★★★
Serviced our water filtration system they had installed a year ago. Great job! Great technician!
Laurie R.
★★★★★
They replumbed my small old home and they did a fantastic job. Very professional and hardworking!! Steven and Jamison will keep you informed as they go along. So glad I picked Gold Seal.
Lyman M.
★★★★★
A serviceman could not be more professional or pleasant than Bobby. Once again another great job by Gold Seal Mechanical.
Gary H. Jr.
★★★★★
The men who Gold Seal sent to our project were very professional. They did the job just as we had discussed and even cleaned up after themselves. We couldn't be happier with Gold Seal. Thank You Gold Seal for helping us.
Amanda M.
★★★★★
After making tons of phone calls to plumbers in Moscow and Pullman and not finding anyone that would travel to our tiny little town Oakesdale (minus one that couldn't fit us in until the end of March
C. Morales
★★★★★
Ben and Stan were friendly and professional. They repaired my shower in a very short amount of time. I highly recommend Gold Seal Plumbing.
Char J.
★★★★★
I am in the process of a kitchen remodel and when they removed the sink and cabinet, I had some plumbing issues. Gold Seal came out quickly and fixed the problem and even referred me to someone who could fix my wall. I am so pleased with the job they're my go-to plumbers from now on.
